.lwsm-chatbot-container {
  position: fixed;
  bottom: 50px;
  right: 16px;
  z-index: 1000;
}
.lwsm-chatbot-toggle {
  background: transparent;
  border: none;
  cursor: pointer;
  padding: 0;
}
.lwsm-chatbot-toggle svg {
  transition: opacity 0.2s;
}
.lwsm-chatbot-toggle svg:hover {
  opacity: 0.8;
}
.lwsm-chatbot {
  background: #fff;
  border: 1px solid #ddd;
  border-radius: 8px;
  padding: 15px;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.1);
  width: 350px;
  max-height: 500px;
  overflow-y: auto;
  position: relative;
}
.lwsm-chatbot-close {
  position: absolute;
  top: 10px;
  right: 10px;
  background: transparent;
  border: none;
  font-size: 20px;
  cursor: pointer;
  color: #333;
}
.lwsm-chatbot-close:hover {
  color: #0073aa;
}
.lwsm-chatbot h3 {
  margin: 0 0 10px;
  font-size: 16px;
}
.lwsm-chat-history {
  max-height: 300px;
  overflow-y: auto;
  margin-bottom: 10px;
}
.lwsm-chat-message {
  margin: 10px 0;
}
.lwsm-user-query {
  background: #e6f3ff;
  padding: 25px;
  border-radius: 4px;
  margin-bottom: 5px;
}
.lwsm-bot-response {
  background: #f5f5f5;
  padding: 8px;
  border-radius: 4px;
}
.lwsm-chatbot-input {
  width: 100%;
  margin: 5px 0;
  padding: 8px;
  border: 1px solid #ccc;
  border-radius: 4px;
  box-sizing: border-box;
  height: 60px;
  resize: vertical;
}
.lwsm-chatbot-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.lwsm-chatbot-ticket-link {
  color: #0073aa;
  text-decoration: none;
}
.lwsm-chatbot-ticket-link:hover {
  text-decoration: underline;
}
.lwsm-chatbot-send {
  background: #0073aa;
  color: #fff;
  border: none;
  padding: 8px 16px;
  border-radius: 4px;
  cursor: pointer;
}
.lwsm-chatbot-send:hover {
  background: #005d82;
}
.lwsm-ticket-modal {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0, 0, 0, 0.5);
  display: flex;
  justify-content: center;
  align-items: center;
  z-index: 2000;
}
.lwsm-ticket-modal-content {
  background: #fff;
  border-radius: 8px;
  padding: 20px;
  width: 400px;
  max-width: 90%;
}
.lwsm-ticket-modal-content h3 {
  margin: 0 0 10px;
}
.lwsm-ticket-input {
  width: 100%;
  margin: 5px 0;
  padding: 8px;
  border: 1px solid #ccc;
  border-radius: 4px;
  box-sizing: border-box;
  height: 100px;
  resize: vertical;
}
.lwsm-ticket-modal-actions {
  display: flex;
  justify-content: space-between;
  margin-top: 10px;
}
.lwsm-ticket-modal-actions button {
  background: #0073aa;
  color: #fff;
  border: none;
  padding: 8px 16px;
  border-radius: 4px;
  cursor: pointer;
}
.lwsm-ticket-modal-actions button:hover {
  background: #005d82;
}
.lwsm-ticket-modal-actions button:nth-child(2) {
  background: #ccc;
}
.lwsm-ticket-modal-actions button:nth-child(2):hover {
  background: #bbb;
}